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Infrastructure Monitoring
Even when nothing appears to be changing across your IT infrastructure, there is a lot going on ‘under-the-bonnet’. Event logs are being written to, hard disks are filling up and becoming fragmented, Internet bandwidth may be being ‘sapped’ unexpectedly, or network traffic may be reaching performance-critical levels due to bottlenecks having built up. Even small, apparently insignificant changes can bring about fundamental problems affecting the efficient working of your IT systems. The good news is that all these efficiency-limiting issues can be avoided by some simple, routine preparations.
Far from being an uncomplicated ‘commodity product’, IT systems are more like a high performance car; they need constant attention and ‘tweaking’ to ensure they give of their best. To extend the analogy, it will still run with an incorrect gap in the spark plug or dirt in the carburettor (remember those?), but nothing like as well or as smoothly. What is needed is a programme of regular ‘health checks’ to maintain the integrity of all your hardware and software resources.
By proactively monitoring network status, any problems can be effectively detected and verified before they become major system interruptions. Tools can be programmed to run automated scripts that test the systems and processes which are key to the operation of a successful business, and to escalate unexpected anomalies in a variety of different ways. These tools can be used in isolation, or as part of a managed helpdesk system that is dedicated to overseeing the status of any critical system or process. Tools such as these are an ideal complement to an existing hardware maintenance contract, since they provide an indication of system status and health, allowing a maintenance company to proactively respond to an imminent system failure before it arises. Triplan can implement all the necessary tools and procedures to help keep your systems running smoothly.
